Information we collect

When you contact us, request an appointment or ask for a hair or nail consultation, we may collect your name, email address, phone number, preferred service, preferred date and time, messages, and any optional photo you choose to upload. Our website may also receive limited technical information used for security, performance and analytics, such as device, browser and approximate location information.

How we use your information

• To respond to questions, consultation requests and appointment requests.
• To review an optional photo and recommend an appropriate service or quote.
• To communicate about your request, booking or customer service needs.
• To protect the website from spam, fraud, malicious uploads and other misuse.
• To understand and improve website performance and local marketing.

Optional photo uploads

Our forms may allow one optional photo of your current hair or nail condition. Uploads are limited to common image formats (JPG, JPEG, PNG or WebP) and a maximum file size of 5 MB. Uploaded files are not intended for public display. Please do not upload identification documents, financial information, intimate images, or photos of another person without their permission.

Cookies and analytics

We may use essential cookies for website operation and security, a small preference cookie for the welcome offer, and Google services connected through Site Kit to understand website traffic and performance. You can control cookies through your browser settings, although disabling essential cookies may affect some features.

How information is shared

We do not sell personal information. Information may be handled by service providers that support our website, hosting, email delivery, form security or analytics, only as reasonably necessary to provide those services or comply with law.

Retention

We keep submitted information only for as long as reasonably needed to respond, provide services, maintain appropriate business records, prevent abuse or meet legal obligations. Information that is no longer needed may be deleted or anonymized.

Security

We use access controls, spam protection, restricted file types and file-size limits to reduce risk. No internet transmission or storage system is perfectly secure, so please send only the information needed for your request.

Third-party links

Our website may link to services such as Instagram, WhatsApp or Google. Their privacy practices are governed by their own policies.

Your choices

You may ask to access, correct or delete personal information you submitted, subject to legal and operational requirements. You can also choose not to upload a photo and contact us by phone or email instead.

Contact us